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Unified Collaboration and Communications (UCC)
Transform how you work and engage customers with secure, scalable, fully managed cloud solutions. Our portfolio modernizes communications through integrated voice, video, messaging, and customer care platforms, removing the need for on-premise infrastructure while simplifying operations and enhancing productivity and customer experience.
Our UCC portfolio
Contact Center on Demand (CCoD)
Omnichannel care (voice, chat, email), automation of flows and superior experience from the cloud, without local infrastructure.
Direct Routing
Connect your organization to the world with secure and reliable calls from a single platform.
Hosted Collaboration Solution (HCS)
Cloud-managed enterprise collaboration platform that integrates communication, collaboration, customer care and mobility.
MyUC
IP telephony, mobility and collaboration in the cloud under a managed, scalable model with no initial investment.